Membership Coordinator

The Texas Craft Brewers Guild is hiring a Membership Coordinator

The Texas Craft Brewers Guild (TCBG) is the statewide 501(c)(6) nonprofit trade association working to advance the Texas craft brewing industry through advocacy, promotion, and education. TCBG is seeking a highly organized administrative professional to join our small but mighty team of craft beer advocates. The Membership Coordinator reports to the Guild’s Executive Director, who, in turn, reports to the organization’s Board of Directors.

Job Description

The Membership Coordinator will serve as a primary point of contact for Texas Craft Brewers Guild members and play a central role in recruiting, welcoming, engaging, and retaining businesses across our membership categories.

This position combines relationship-building and industry outreach with detailed administrative work. The Membership Coordinator will help prospective members understand the value of Guild membership; onboard new members and connect them with relevant resources and opportunities; maintain accurate membership records and billing; support member committees and regional engagement; and proactively identify opportunities to strengthen participation in the Guild and its programs.

The Membership Coordinator is a full-time, salaried position with benefits.

 

Qualifications

• Be able to take and apply direction from the TCBG Executive Director and work collaboratively as a team with co-workers, Board and committee members, and other stakeholders while also independently managing some projects and priorities from ideation through completion
• Be personable, approachable, and comfortable building relationships with brewery owners, employees, industry suppliers, community partners, and prospective members through email, phone calls, video meetings, brewery visits, and industry events
• Be highly organized and comfortable balancing relationship-focused work with detailed online administrative responsibilities, including processing membership activity and billing, tracking prospective and lapsed members, scheduling meetings, and returning emails.
• Be comfortable discussing membership dues, invoices, payment status, and other financial matters directly and professionally with members
• Possess excellent verbal and written communication skills, including comfort with public speaking and leading meetings
• Be able to regularly work from home and have a cell phone, laptop, and reliable internet access to support frequent video conferencing.
• The Guild does not maintain a brick-and-mortar office, so the ability to successfully work and collaborate with team members remotely using technology is key
• Be prepared to attend a variety of in-person events in Austin and across Texas, including one-off meetings, Board meetings, major annual events, Guild Gathering happy hours, legislative events, industry conferences, and brewery visits, including some evenings and weekends. Additional travel may include national industry events (1–3 per year)
• Have a high comfort level with technology and an aptitude for learning new platforms. Some of the tools TCBG staff utilize regularly include Slack, Zoom, MembershipWorks, Canva, Google Drive apps, Gmail, Flodesk, WordPress, JotForm, Monday, and others
• Have a willingness to jump in on other Guild events and projects as necessary. We are a small team, so special projects and miscellaneous responsibilities are often divvied up based on staff bandwidth
• Have a passion for craft beer and enthusiasm for supporting independent breweries and the broader Texas craft brewing community

Responsibilities

Membership Recruitment, Onboarding & Retention

• Serve as a primary point of contact for prospective and current Guild members, responding to membership questions and helping businesses understand and take advantage of Guild benefits, programs, and opportunities
• Proactively recruit prospective member businesses through email and phone outreach, brewery visits, industry events, referrals, and other relationship-building efforts
• Manage the member lifecycle from recruitment and onboarding through renewal and retention, maintaining organized records of prospects and membership activity and following up with prospective and lapsed members
• Build relationships with members across the state through regular communication, brewery visits, Guild events, and other touchpoints to better understand member needs, challenges, and priorities
• Maintain accurate membership records, contacts, billing information, and membership categories within the Guild’s membership management system (MembershipWorks), and track trends in recruitment, renewals, retention, and engagement

Member Engagement, Board & Committee Work

• Serve as staff liaison for assigned Guild committees and working groups, including the Membership Committee, Opportunity & Social Impact Subcommittee, and Region Liaison calls, working with volunteer leaders to develop agendas, schedule and facilitate meetings, document action items, and support follow-through
• Help strengthen connections among members by connecting them with relevant peers, resources, suppliers, programs, and leadership opportunities within the Guild network
• Gather member feedback and identify recurring questions, needs, and opportunities, sharing relevant trends with staff, committees, and the Board to help inform Guild programs, benefits, workflows, and strategic priorities
• Support the Guild’s Board of Directors by capturing minutes at Board meetings (held five times annually) and working with Board members to leverage their relationships and geographic diversity for member engagement and recruitment support

Guild Programs, Events & Team Support

• Support planning and on-site production aspects of the Guild’s Annual Meeting, Texas Brewery Roundup, Texas Craft Brewers Festival, Texas Craft Brewers Cup, Small Business Saturday Artist Glass event, Guild Gatherings, legislative activities, and other programs and events across the state
• Regularly compose clear, engaging newsletter content, membership emails, website updates, and other communications related to member benefits, opportunities, deadlines, programs, and organizational updates
• Collaborate with staff, committees, and the Board on initiatives to strengthen member recruitment, engagement, retention, and the overall value of Guild membership
• Assist with other Guild projects, events, communications, and administrative responsibilities as needed as part of a small, collaborative staff

Previous experience would ideally include:

• 3+ years of professional experience in membership or association management, nonprofit administration, customer/member relations, business development, account management, the craft brewing industry, or a related field
• Experience with membership recruitment, business development, customer retention, sales, or other proactive relationship-building work
• Experience managing a CRM, membership database, or similar system, including maintaining accurate records and follow-up processes
• Experience facilitating committees, volunteer groups, meetings, or other collaborative initiatives
• Experience with email marketing and website content management
• Basic graphic design experience (newsletter content, social media graphics, presentations, etc.) is a plus

Education

• Bachelor’s (Preferred but not required)

Job Type

• Full-time

Salary

• $47,000-52,000 (salary commensurate with experience)

Benefits

• Majority remote work environment (with occasional in-person meetings and events)
• Medical, Dental, & Vision coverage available (75% company-paid premium for employees, 25% for dependents)
• SIMPLE IRA retirement plan with company match up to 3%
• Mileage reimbursement for required travel outside an employee’s home market
• $115/month Work From Home technology stipend
• Flexible PTO

Target Start Date

• October 2026 (flexible)

Eligibility

Location 

Qualified applicants should live in Texas (or plan to relocate to Texas). While our existing team members reside in the Austin metro area, qualified applicants in proximity to other significant membership hubs listed below will be considered as long as the candidate is prepared for remote work with frequent travel.

• Austin (preferred)
• San Antonio
• Dallas/ Fort Worth
• Houston

Please see Qualifications section above for additional details on our remote work environment and travel expected of this role.

Conflict of Interest

The Membership Coordinator position is a full-time staff position that will have access to sensitive information related to member financial matters, board-level discussions, Texas Craft Brewers Cup operations and results, and other Guild activity. To eliminate the potential for conflicts of interest, applicants who have an active/ongoing ownership stake in a craft brewery or associated business will not be considered.

Equal Opportunity Employer

The Texas Craft Brewers Guild is an equal opportunity employer. We celebrate beer in positive, supportive ways for all. Qualified applicants will be considered without regard to age, race, ethnicity, national origin, ancestry, sex, sexual orientation, gender identity or expression, disability, religion, marital status, parental status, or veteran status.

About the Texas Craft Brewers Guild

Our Mission: As a member-driven organization, the Texas Craft Brewers Guild fights for the advancement of independent beer brewed in the Lone Star state. Together, we promote, propel, and protect our collective interests while enlisting our fellow Texans to raise a glass and join us.

Our Vision: To make Texas the finest state in the nation for craft beer

Our Core Values:

• Leadership: We work to strengthen the Texas craft beer industry and our communities through advocacy and engagement.
• Mutual Respect: We believe every member of our industry brings a diverse perspective to the table which contributes to our shared success.
• Camaraderie: We come together to collaborate, celebrate Texas craft beer, and cultivate a Texas craft brewing community.
• Continuous Improvement: We strive to brew better beer, run better businesses, and build a better industry through boundless pursuit of education, quality, and innovation.

Preferred Application Deadline: Sunday, September 20, 2026